Inquiry Form

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Consent Form for Collection, Use, and Disclosure of Personal Information
Personal Information Collected
  • NanoH2O collects the following types of personal information to respond to your inquiries and provide consultation.
    • Required items : Name, company, position (title), email, phone number, country, type of inquiry, message, referral sources
  • The information below may be automatically generated or collected when you use the service.
    • Service usage records (access date and time), IP address, and communication content.
Purposes of Collecting and Using Personal Information
  • NanoH2O collects and uses personal information to provide customized services to its customers.
  • NanoH2O collects and uses personal information to process customers’ various questions and requests by verifying their identification or to notify customers about services that have been improved or changed.
Period for Holding and Using Personal Information
  • If you no longer wish for the company to retain your personal information, you may request its deletion at any time. However, certain information may be retained where required by applicable laws or regulations. The information listed below will be retained for the specified period and purposes.
  • Holding information according to our internal policies
    • Retained items: Name, company, position (title), email, phone number, country, type of inquiry, message, referral sources
    • Retention reason: Preventing service interference and cooperating in the investigations of illegal users
    • Retention period: One (1) year from the date of processing the inquiry
Cross-border Transfer
  • Personal data collected by NanoH2O may be transferred, where necessary:
    • to meet the purpose for which you have submitted the information;
    • to provide you with information at a later date that may be relevant to the nature of your requests and interests;
    • to maintain our operations or relationship management systems;
    • to conduct security, quality, and risk management reviews; or
    • to comply with any law and/or regulation.
  • Your personal data may be transferred to third-party service providers for the purposes of providing information technology, identity management, website/system hosting and management, data analysis, data backup, security, and storage services.
Service Providers Address Transferred Personal Data Data Center
NanoH2O Parc1.Tower1, 108, Yeoui-daro Yeongdeungpo-gu, Seoul, 07335, Republic of Korea Company name, Email, Phone number, Region Korea
※NanoH2O does not and will not use the information provided by customers for purposes other than what is notified.

Global Contacts

Please contact the relevant overseas branch